Agreement Renewal:

This agreement shall automatically renew for an additional term of one month at the conclusion of each completed month unless either party provides written notification to terminate the agreement. Such notification should be given at least one month (30 Day notice) before the expiration of the ongoing services. Services will persist until the completion of the current invoiced/pre-paid service month.

Termination:

Either party may terminate this agreement immediately under the following circumstances:

1. If the other party breaches the agreement and does not remedy the breach within 30 days after receiving written notice.
2. If the other party becomes insolvent or incapable of settling its debts.

Additionally, Linley Digital Planet reserves the right to terminate the agreement without notice if any charges for the services remain unpaid according to the agreed terms.

Termination Consequences:

Upon termination, both parties must promptly return all materials exchanged during the contract. The client must cease using any provided content. Failure to do so permits Linley Digital Planet to invoice the client for subsequent services.

Payment Terms:

In consideration of Social Media Marketing Services, the Client agrees to pay the Fee as specified in the agreement, Quote & Invoice per month. Monthly fees are to be paid in advance, failing which services may be suspended. Late payments will accrue 2% interest, and additional charges may apply for overdue reminders.

Withholding Payment:

The Client shall not withhold any payments except as required by law. Linley Digital Planet may set off any amount owed to the Client against any amount payable by Linley Digital Planet.

Amendments:

A written 30-day notice to reduce package scope must be sent to Linley Digital Planet via email. Administrative fees for campaigns cannot be put on hold and remain payable by the client.

Price Increase:

Linley Digital Planet reserves the right to increase fees for Social Media Marketing services by no more than 8% per annum after the initial 12 months of service. No price increase will occur within the first twelve months.

Website Maintenance:

If included, clients should carefully read and understand the terms and conditions stipulated in our service agreement for Website Maintenance.

Social Media Designs:

Designs included in our packages refer to posts with specific character and content limits, excluding ad designs intended solely for campaigns.

Payment and Project Initiation:

1. The Client must make a 50% advance payment to initiate the website design project. No work will commence without this deposit.
2. The Client is required to provide all necessary information by filling out the design questionnaire to initiate the design process upon payment.
3. Upon receipt of the 50% Deposit and relevant content, LINLEY Digital Planet will begin the design and development process.

Domain and Hosting:

1. LINLEY Digital Planet may secure a domain name for the Client upon request. Charges for this service will be billed separately. Any specific domain name owned by another party necessitates an alternative registration.
2. If the Client already has a domain, LINLEY Digital Planet may assist in redirecting it to the new hosting server. cPanel login details must be provided for WordPress installation.

Client Responsibilities:

1. The Client agrees to provide graphic materials such as logos, images, etc., in good resolution and source files for website incorporation.
2. LINLEY Digital Planet may use open-source platforms and third-party applications (e.g., WordPress, Shopify) for website construction. The Client agrees that issues arising from third-party services or technical reasons are not the responsibility of LINLEY Digital Planet.

Maintenance and Cancellation:

1. LINLEY Digital Planet does not guarantee Search Engine Ranking. Clients seeking such guarantees should opt for Search Engine Optimization services.
2. Clients purchasing Monthly Technical Maintenance and Monthly SEO Services authorize LINLEY Digital Planet to make necessary changes to improve website performance.
3. Cancellation of monthly subscriptions must be notified 30 days in advance. Delays or cancellations may incur fees.

Development and Completion:

1. Website design duration will be communicated to the Client based on the project scope.
2. Upon design completion, the website will be activated for review. The Client must provide feedback within 10 days for revisions.
3. Once the project concludes, the remaining 50% payment is required for access to the finalized website.

Security and Liability:

1. LINLEY Digital Planet may assist in securing unsecured sites using available plugins. However, if the issue persists, SSL installation may be necessary from the hosting provider.
2. LINLEY Digital Planet provides one month of technical support post-website completion. Afterward, the Client is responsible for managing and updating the site.

Termination and Legalities:

1. Failure to pay invoices may result in website suspension until full payment is received, with potential legal implications.
2. Third-party modifications or improper Client intervention may incur additional costs for repair or restoration.
3. Development cancellations after 14 days may incur a 50% deposit retention, with additional costs if applicable.
4. LINLEY Digital Planet’s obligation ceases upon completion of services, barring subscribed maintenance packages.

Backup Policy:

1. Website backups are retained for 30 days post-service. After this period, LINLEY Digital Planet does not guarantee backup availability.

Payment and Project Initiation:

1. The Client must make a 50% advance payment to initiate the graphic and digital design project. No work will commence without this deposit.
2. The Client must complete the design questionnaire and provide all requested information to initiate the design process.
3. Once LINLEY Digital Planet receives the 50% Deposit and necessary content, the designing and development process will commence.

Client Responsibilities:

1. The Client agrees to provide all graphic materials (logo, images, etc.) in good resolution and source files to ensure better quality designs.
2. Project duration will be communicated to the Client based on the project’s scope.
3. Upon completion of designs, the final versions will be shared with the Client, allowing for two revisions on final designs.

Project Completion and Ownership:

1. Upon project completion, the remaining 50% payment is required for the delivery of digital files.
2. The project is considered FINISHED upon the delivery of designs. Additional modifications will incur extra charges.
3. LINLEY Digital Planet reserves the right to retain ownership of designs until full payment is received. Failure to pay may result in legal action.

Cancellation and Liability:

1. Cancellation of the development at the Client’s request must occur within 1 day (01 days) of the purchase to avoid penalties.
2. If development is postponed or canceled after 1 day of purchase, LINLEY Digital Planet may retain 50% of the total invoiced amount as a deposit and cover development expenses. Any additional expenses incurred may be billed within 10 days.
3. After the completion of design processes, additional work will incur extra costs, unless the Client is subscribed to monthly services with LINLEY Digital Planet.

Returns Policy:

1. Due to the nature of digital downloads, refunds are not applicable. Clients are encouraged to ask questions before making a purchase.

Payment and Project Initiation:

1. Payment Requirement: The Client must make full payment in advance to initiate any social media once-off services. No work will commence until the full payment is received.
2. Client Brief and Information: If necessary, the Client must complete the design questionnaire entirely and provide all requested information to commence the project.
3. Initiating the Project: Once LINLEY Digital Planet receives the full payment and necessary content from the Client, the service provision process will commence.

Client Responsibilities:

1. Graphic Information: The Client agrees to provide all relevant graphic materials (logo, images, etc.) in good resolution and source files to ensure optimal service quality.
2. Project Duration: Project timelines will be communicated to the Client based on the project’s scope.
3. Project Completion and Revisions: Upon completion, the final outcome will be shared with the Client, allowing for two revisions on the rendered service.

Project Completion and Ownership:

1. Project Finalization: Once the service is delivered, the project is considered FINISHED. Any additional modifications beyond the scope will attract additional charges.
2. Cancellation Policy: LINLEY Digital Planet and the Client must collaborate to complete the work in a timely manner. Cancellation of the service at the Client’s request must occur within 1 day (1 days) of the purchase. In the event of postponement or cancellation after this period, LINLEY Digital Planet reserves the right to retain the total invoiced amount for the service.

Acknowledgment of Responsibility and Liability:

1. Security Measures: LINLEY Digital Planet ensures maximum security measures for authentication on all social media platforms. The Client acknowledges that cyber-attacks are acts of nature and agrees not to hold LINLEY Digital Planet or its subcontractors liable for any claims or lawsuits arising from such events.